To re-issue the sign up email in the SS&C Secure Distributor Portal please follow these steps:


  1. Select Users under Admin
  2. Find the user that requires user access reissued 
  3. Narrow search by using the search fields
  4. Select the three dots and click Re-Issue Access
  5. This will initiate the access process

NB you will only be able to Re-issue access when users are at Provisioned account and Never Signed In.