1. DST Distributor Portal
  2. Frequently Asked Questions

Frequently Asked Questions

FAQ's

  • What should I do if my query is urgent?
  • How quickly will I receive a response to my query?
  • How do I request to suppress contract notes?
  • How do I request a Tax Voucher?
  • How can I provide feedback on the Help Centre
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Account

  • How do I setup a coverall on my account?
  • How do I open an account?
  • How do I close an account?
  • How do I add or change a distribution mandate to my account?
  • How do I change the designation on an account?
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Agent

  • How to setup an agent
  • How do I re-order an AMC statement?

CREST

  • How to request an account is added to CREST settlement

DOLR

  • How do I request a new DOLR account?
  • How do I request an account to be added to my DOLR reporting?
  • How do I get help with DOLR reports?

Fax Back

  • How do I setup Fax Back?
  • What is fax back confirmation?
  • Fax Back - When should I use it?
  • How do I set up fax back confirmation?
  • Can I still call to confirm my fax has been received?
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Payment Re-Issues

  • How quickly can DST stop and re-issue a payment?
  • How do I request repurchase proceeds to be reissued?
  • How do I request distribution proceeds to be reissued?
Help
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Agent
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