DST Distributor Portal
Frequently Asked Questions
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Frequently Asked Questions
FAQ's
What should I do if my query is urgent?
How quickly will I receive a response to my query?
How do I request to suppress contract notes?
How do I request a Tax Voucher?
How can I provide feedback on the Help Centre
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Account
How do I setup a coverall on my account?
How do I open an account?
How do I close an account?
How do I add or change a distribution mandate to my account?
How do I change the designation on an account?
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Agent
How to setup an agent
How do I re-order an AMC statement?
CREST
How to request an account is added to CREST settlement
DOLR
How do I request a new DOLR account?
How do I request an account to be added to my DOLR reporting?
How do I get help with DOLR reports?
Fax Back
How do I setup Fax Back?
What is fax back confirmation?
Fax Back - When should I use it?
How do I set up fax back confirmation?
Can I still call to confirm my fax has been received?
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Payment Re-Issues
How quickly can DST stop and re-issue a payment?
How do I request repurchase proceeds to be reissued?
How do I request distribution proceeds to be reissued?