Frequently Asked Questions
FAQ's
- What should I do if my query is urgent?
- How quickly will I receive a response to my query?
- How do I request to suppress contract notes?
- How do I request a Tax Voucher?
- How can I provide feedback on the Help Centre
DCS Generic
Account
- How do I setup a coverall on my account?
- How do I open an account?
- How do I close an account?
- How do I add or change a distribution mandate to my account?
- How do I change the designation on an account?
Agent
CREST
DOLR
Fax Back
- How do I setup Fax Back?
- What is fax back confirmation?
- Fax Back - When should I use it?
- How do I set up fax back confirmation?
- Can I still call to confirm my fax has been received?